08.05.15

Questions To Ask Your Custom Home Builder

The most important choice you will make on your new home is which builder to hire. Following is a list of questions to ask your potential builder.

  • Is the owner of your company a South Carolina Licensed Residential Builder? Are there other licensed builders in your firm?
    • How long have you been in business?
    • How long have you been in business under your current name?
    • Have you ever done business under another name? If so, why did you change names?
    • Is your company Incorporated or an LLC?
    • Please provide information regarding the company’s financial stability.
    • Have you ever filed Bankruptcy?
  • What type(s) of insurances do you currently hold?
    • What are the insurance limits?
  • How many homes do you currently have under construction?
  • How many homes has your company built in the Hilton Head/Bluffton area?
    • Please provide a list of every home you have ever built in this county.
  • Who will be building my home?
    • Will I have a dedicated Project Manager?
    • If so, can I meet him/her?
  • Do you have a physical office?
    • Are you a locally based company?
  • Do you have a full time Accountant/ Bookkeeper to manage my funds during the build process?
    • How will I be protected against liens on my home?
  • What is your Business Model?
  • Do you have a Website?
  • Do you have a Selection Coordinator or Designer that assists your clients?
    • How do you handle selections and design elements?
    • Do you have an In House Design Center?
  • How many people does your company currently employ?
  • What phases of construction do your employees handle?
    • Should something happen to the primary person building my house, who will complete the build?
  • Who in your company handles the ARB process, before and during construction?
  • Do you offer any In-House Crews or sub contract everything out?
  • What is your procedure for selecting Subcontractors and/or Vendors?
    • Do you have a contract with them?
    • What type of insurance and limits do you require of your Subcontractors?
  • Does your construction agreement include a complete list of detailed Specifications and Allowances?
  • How are the following fees handled by your company:
    • architectural design
    • tree and topography survey
    • landscape plan
    • drainage plan
    • structural plans
    • Architectural Review Board fees
    • ARB stakeout plan?
    • How much are the above fees?
  • How do you handle the county/town permitting fees?
    • Water and sewer tap fee?
    • How much are these fees?
  • If I live out of the area, how do the processes work and what measures will you take to ensure a comfort level when building from a distant location?
  • What types of Green Building do you incorporate in your standard construction practices?
  • Do you offer an online software program to keep me organized and informed throughout the building process?
  • Do you offer computer rendering services for the homes you design?
  • Do you send weekly photos of my home to keep me informed of progress?

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“Simply Amazing! The team at H2 helped bring our visions for our dream home to life. They are honest, kind, and all-around great people. Could have not asked for a better experience. Highly recommend!”

~Dave & Jodi, Palmetto Bluff

“We had interviewed three other quality builders who appeared to build a good house and on the surface seemed lower cost than H2. Our decision to build with H2 was the right one as the building process was a pleasure. There were no hidden costs and no surprises. The people we dealt with at H2 were the ultimate professionals and really nice people.”

~Gerry & Nancy, Colleton River

“The best compliment we can give H2… if we ever build another home in the low country, we will not hesitate to use H2 Builders. From the expert sales team to our professional project manager and the responsiveness of the entire staff, H2 is the absolute best!”

~Pam & Charlie, Oldfield

“We could not have been happier with our home building experience with H2 Builders. It was a well-honed process with professionals who listened and remained agile throughout the experience, including the warranty period. We are very proud of our home and would not hesitate to use H2 to build our next home. ”

~John & Donna, Palmetto Bluff

“We have had a magnificent experience with H2 Builders. You and your team have performed in an outstanding manner, your processes were both elegant and efficient and your people have been a pure pleasure to work with.”

~Mark & Elaine, Wexford

“We have built many homes before and found that the relationship with the builder is of the utmost importance. Your entire staff has been extremely professional, helpful, patient, understanding, and totally honest with us. We value those attributes.”

~Matthew & Kate, Sea Pines

“The workmanship of your staff is excellent combined with the synergy of your supervising and organizing made for a very positive experience. As you know, we have built and remodeled numerous homes and found this to be our best all-around.”

~John & Kathy, Belfair